Nabin Jaiswal: Skills You Need as a Customer Support Representative

Good Customer Support is essential to improve your product, increase customer loyalty and contribute to the growth of the company. Nabin has experience of over 4.5 years of working as a customer support representative and has interacted with more than 10,000+ customers. In his speech, Nabin will share his learnings and cover the following topics:
– Understanding the Importance of Customer Support
– Skills to learn as a Customer Support Representative (CSR)
– Benefits of Working as a CSR
– Some of the tools he uses to increase productivity
– Some helpful resources to learn more