Checkout or checkmate: the lasting effects of eCommerce customer experience
Speaker: Tess Coughlan-Allen
Quality, convenience, value, incentives, trust, sound ethics, minimal environment impact… and all tied together with a seamless customer experience.
Meaningful purchases are what more and more modern consumers expect. So how can agencies, products, platforms and merchants respond?
By working together to create eCommerce experiences that leave a good taste – and keep customers coming back for more.
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October 1, 2023
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